Pre-Order Policy & Purchase Policy & Disclaimers

Pre-Order Policy

Once a Pre-order has been placed and paid, there will NOT be the option to cancel and receive a refund for the value of the order. Customers that may wish to cancel there pre-order can do so by contacting us directly, but will not receive a refund. All pre-orders will be held for a maximum of 14 days from the date of arrival or the quoted date of arrival (whichever comes later). Once the 14 days has passed the order will be cancelled if the remaining balance has not been paid for. 

Grade Disclaimer & Purchase Policy

'Premium' is a reference to our supplier and is not to be misunderstood for anything else. This is not to take away from the heat that these products contain.

All "Products" and or "unopened" products are strictly non-refundable.

All "Products" and or "unopened" products are strictly non-returnable.

Video examples can be requested or viewed on our social media, the contents of these videos or pictures are examples only, you will not receive the exact items shown.

When we list our products as Grade A we AIM to supply our products at a minimum of 90% Grade A and in the specified size range, unless specified in the title. We purely rely on repeat customers and simply would not sell these if we did not think they will make you money.

If you receive Goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 10 days to arrange collection and return. Due to the nature of the items sold, we may request proof that the items you are wishing to return are the same items that we shipped, proof would be a video of the bundle or bale. We may reject a return or refund request if this proof cannot be provided. This applies for both returns for defected, damaged and incorrect stock. World Vintage Wholesale is NOT responsible for paying shipment costs for the return of the items, unless otherwise agreed. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when purchasing the Goods. Refunds and replacements will be issued upon our receipt of the returned Goods.

Disclaimers:

We aim to provide the majority of vintage items. However, to ensure we achieve our goals of giving new life to all items we receive it is possible and common to receive some modern style products.

We strive to ensure only Grade A stock enters our boxes and any Grade B is removed and sold at a discounted rate. However, note there is the possibility that a percentage could be Grade B due to human error checking. 

Please read the terms and conditions before purchasing any stock.